Refund policy

We aim to provide the highest quality products and customer experience.
Ready-to-wear items may be exchanged within 3 days of receiving the order, provided the item is unused, unworn, and in its original condition.

Customized or tailored abayas are non-refundable and non-exchangeable unless there is a manufacturing defect.

Shipping fees, customs duties, and return delivery charges are non-refundable.

If you experience any issue with your order, please contact us through WhatsApp or Instagram before initiating a return or exchange